Long Term Assurance Reviews
The hundreds of five star reviews are not a fluke!
Sandy and the entire team at Long Term Assurance have been phenomenal to work with and were instrumental in helping our mother get the help she needs.
Navigating ALTCS proved to be challenging, but the team at Long Term Assurance is extremely knowledgeable and provides all of the support and guidance one could ask for.
At a very stressful time for our family, working with Long Term Assurance provided an enormous amount of relief that I don't know we would have found otherwise.
Long Term Assurance helped my parents get the financial and medical assistance they needed. The process was easy and they helped us to understand everything.
Paperwork can be overwhelming at certain times in our lives and for situations that you have no experience, it can be difficult. Long Term Assurance was there for me to help guide me through the process of gaining financial assistance for a loved one.
I highly recommend working with Long Term Assurance if you have a loved one needing assistance with navigating the ALTCS process. I take care of most things myself and do a lot of research, but I quickly realized I needed help. The process requires a lot of work on your part to gather information needed, but they let you know what, when and know their way around a complicated system. My advice is to call them as soon as you realize you may need the support of ALTCS in the future. I am beyond thankful for Sandy and her smart, compassionate and efficient team.
I am so grateful for the assistance provided by LTA in navigating and securing my dad's VA benefit. I cannot imagine how long it would have taken me to handle this process on my own. Thank you!
Sandy was genuine, insightful, and did not try and simply sell me her services. She took the time to connect walk through the options and help me decide if the process would truly benefit my family. Thank you so much for all you do.
When I came to Sandy Messer's team in January, consisting of Lydia and Sylvia, I was trying to figure out what benefits my father was entitled to as my mother had just left him due to his dementia. Their team didn't promise or guarantee that anything would be approved, but were confident about the likelihood that he qualified for aid and attendance, saying that they wouldn't have taken us as clients if they weren't confident. They were extremely thorough in letting me know exactly what documents I needed to collect, and were always prompt to answer any questions or address any concerns. Their estimated timeline was four to five months to receive a response from the VA, yet I believe it was more like three and a half from the time the application packet was submitted. If it weren't for them, my sister and I would be struggling to make ends meet for him.
Sandy and her team were a big help in guiding us through the process and woud recopmmend team to anyone
My first contact with LTA, was in January of 2025. The entire process was explained to me in detail in a very friendly, courteous, and professional manner. Once I submitted the signed agreement, I was emailed a list of the sequence of the steps involved in the process, as well as the documentation and forms to be completed. While gathering the necessary information to complete the forms, I was mostly in contact with Lydia. We communicated via email; however, she was also available for phone calls and answered my questions with kindness and genuine concern. My documentation was complete, and submitted by March 6, 2025. By June 17, 2025, the full benefit for Aid and Attendance was awarded for my mother (the surviving spouse of a veteran) who resides in an assisted living facility. I am very grateful to have had the assistance of this team of professionals.
First of all, don’t try this alone! It would have been impossible for me to decipher all the medical and financial requirements, make all the necessary arrangements to meet them, and gather all the required documentation. There are so many details and hoops you must jump through it boggles the mind. Sandy Messer and her team are well experienced with all of them and hold your hand every step of the way. They are very professional, knowledgeable, and personally care about their clients. When there was an issue with our medical review Sandy and her team jumped in immediately to resolve it. The cost for their services is very reasonable! When I think of all the hours they spent it is a tremendous value. I give them my very highest recommendation!
Sandy Messer and her team have been a great help in getting the assistance we need for our dad thru the VA administration. They worked diligently to get timely responses from the VA and kept us informed along the way. We would highly recommend LTA to anyone that needs assistance getting their loved ones the help needed to take care of them.
Long Term Assurance guides us through the VA process in a professional and expedient manner. Thank you for all of your assistance in this complex matter.
Long Term Assurance helped my 94 year old mother get benefits from a VA benefit, that I had no idea it existed! She is in assisted living, and the funds from this benefit, will help with her long term care! It’s a blessing! Thank you so much for all of your help to get this additional funds to help with care. My father was in World War 2, and his time served, allowed this benefit.
Please check it out! It is a big help! Thank you Sandy and your team!
I am so greatful for Long Term Assurance. They were such a big help with ALTCS. I couldn’t have done this on my own. Sandy and the rest of the team were so nice and helpful. They were always available to answer my questions. I highly recommend them. Thank you so much.
Our family is very grateful for the assistance of Sandy Messner and her team. They helped with every step of the process from application to approval. Thank you!
I cannot thank this team enough. The entire team was courteous, professional and always responding quickly to questions/concerns. If it weren't for Long Term Assurance, my love one would not have received her due benefits because we could not get through the process without help. Thank you Long Term Assurance!
So glad and grateful that I signed up to use the Long Term Assurance [LTA] service. It was a lot of work even on my end, can't imagine if I also had to continually follow through with the VA too.
LTA was always there to answer questions, tell me if something was missing or needed to be uddated/corrected. On top of that, everyone there is helpful, curtious and a pleasure to talk to.
My turn-around time with the VA was not that long and I know part of the reason was due to LTA's assistance and making sure that everything was done correctly prior to being sent.
Would not hesitate to use them again. Great Job LTA!!!
Our family is so grateful for Sylvia and Sandy for helping us navigate this complicated VA application process. Without them we would have never known about the qualifying benefits afforded to veterans. Without hesitation, I would recommend this company and the staff. 
I want to give a shout out to Sandy, Marcia, Samantha and Nicole for the help they provided through the Aide & Attendance process. I definitely recommend the team as they are very knowledgeable, professional, patient and understanding. The service provided is life changing! We can now afford to have peace and comfort with our Dad's care! Thank you!!
I can't say enough good things about Sandy and her team.I have worked with her on many occasions with my clients but this time was personal as it was for my dad. They made sure we stayed updated through the entire process and helped us navigate the enitre process from beginning to end and even following up after. I highly recommend.
Knowledgeable, responsive, listens, friendly and supportive, explained the process and answer questions. So grateful to have worked with Sandy and her staff!
I would highly recommend hiring Sany Messer and get team to get assistance with Altcs. They are fabulous and we couldn't have done it without them.Thank you Sandy and team members ❤️
We have used Long Term Assurance now twice in the last year. Unfortunately my father-in-law passed, so we had to reapply for mom only. First time took 4 months. Second time took 3 months. Be aware, there is lots of paper work that needs to be filled out, but once it was turned into VA, we had no glitches and a smooth process.
Sandy and her team were great and helped us get approved for the state assistance. This was a lot to navigate and to know what was needed. So grateful for all their help. It was worth every penny.
The Bennett’s
Sandy and her team were very helpful and patient. We stated, then needed to “pause” our claim, and her team was with us the entire time making sure everything went as planned. Great service.
Sandy Messer and her team, helped me understand the entire process. They were very understanding of the situation and very patient with me and all my questions. The service they offer is life changing! We can now afford to have peace and comfort with my Mom's care!
We were very happy with their help. They provided all of the forms that we needed to fill out and made sure the correct information was included. They filed the paperwork for us. Very willing to answer questions when we called. Received notification of our dad being accepted for veterans pension with aid and attendance 4 months after we applied.
Sandy Messer and her team at Long Term Assurance provided invaluable assistance if our effort to find the best solutions to our loved one's special needs. They did most of the heavy lifting, provided sound advice and direction and were always responsive when I needed to speak with someone. I would recommend their services to anyone who could use them without any reservations.
Sandy and her associates were on top of things from day 1. There was always clear communication, and they were always willing and able to answer any questions or concerns that I had. I would recommend Long Term Assurance to anyone needing assistance navigating through the process of helping their loved one with long term care and benefits.
Excellent! This can be such a difficult process and they were amazing! They provided clear guidance and communication throughout and followed through.
Sandy and her team are very efficient and know all the rules and provide the guidance every family needs when taking on the complicated process from applications, collecting documentation, submitting the application and all the necessary documents to meet the state requirements of apply for long term care for our family member. Their contacts at all the state agencies and the knowledge to arrive at an approval from the state long term care programs shows the level of service that Long Term Assurance works to achieve for all their clients. Thank you Sandy and Team for your persistance in achieving approval for our family member.
It was a very secured feeling working with Sandy Messers firm. They communicated with me and let me know everything that was going on. I highly recommend getting their help in navigating the Long term insurance process. Thank you all so much.
I have lots of questions and after gathering info that I was asked to do. it seems it does not matter because no one is there to take my call after initial consult. Tried calling several times, left messages etc. Oh well I guess I will find another they are obviously too busy.
The best decision I made when looking into filing for VA LTA funds for my mother was to hire Sandy Messer. She and her team have been so helpful and easy to work with. I had friends who had tried to work with the VA on their own and after hearing their horror stories I knew I would need assistance. Sandy's group outlined the steps and paperwork needed and were there every step of the way when I had questions. They took care of submitting the paperwork and assured me mom would qualify based on their vetting process. I can't emphasis enough how valuable their services are. While we recently received word from the VA as to our LTA acceptance I will continue to employ Sandy's services for an additional year as insurance for any future needs, we may have. Debbie Kelley
Excellent service from Sanday and the team at LTA. They understand the processes and procedures. Handled our assistance claims seamlessly. Highly recommend.
The team at LTA were incredibly helpful, accurate and detailed. My in laws attempted numerous times to get additional benefits but the procedure is extremely difficult to navigate and they always gave up. LTA knew exactly what needed to be done and they walked us thru all the details, down to exactly where and when to sign, what to fill out, exact documents needed etc etc
There is no question we could not have gotten the benefits without their guidance and knowledge
Sandy, Malyssa, and Hannah were invaluable to us during an especially stressful time. I am grateful for their attention to detail, professionalism and kindness. The ALTCS process is not an easy one. I would encourage anyone to seek their counsel.
A heartfelt thanks to all of you.
Carrie Bottger
Navigating the transition of a parent into assisted living is a deeply emotional journey, especially when financial constraints come into play. As a Certified Financial Planner, I felt the weight of this responsibility keenly, particularly when it came to understanding and applying for VA benefits like aid and attendance.
Enter Sandy Messer and her team, a beacon of expertise and support in this intricate process. From our first meeting, Sandy exuded knowledge and familiarity with the VA system, immediately alleviating my concerns. Her honesty about timelines and her commitment to thorough, accurate applications were incredibly reassuring.
Throughout the process, Sandy's team kept me informed every step of the way, a lifeline in an otherwise daunting bureaucratic landscape. Witnessing my father's application progress smoothly, without the usual barrage of inquiries from the VA, was nothing short of miraculous.
To my delight, my father's pension was approved by day 112, well ahead of the VA's average completion time of 155 days. Sandy and her team's efficiency, expertise, and unwavering support were invaluable during this challenging time. I can't express enough gratitude for their assistance in navigating this complex journey with confidence and peace of mind.
This was by the best thing I ever did to help my Vietnam vet father, to have Sandy and her team on board, helping with the mountain of paperwork the VA gives to qualify dad for aid, well...it was priceless! They are a God send and I highly recommend anyone in a situation where a loved one who is a veteran that needs financial assistance to get along everyday...hire Sandy and her team... I promise it's money well spent.
Sandy and her team are phenomenal.
We are dealing with caring for my father whose health situation changed drastically over night. He needed more care than we could provide, so we were looking for ways to get him that care. We talked to Sandy when we initially filed for ALTCS but decided we could file on our own. We were approved but assessed a penalty because we did not fully understand the requirements. We reached out to Sandy again to help with the appeal. With her help the penalty was completely removed. Without her help we were not sure how we were going to continue to care for my father. Thanks to Sandy and her team, we are able to get the care my dad needs.
Work by LTA representing my family for ALTCS approval was done in a timely and professional manner. It was a pleasure working with their staff in getting all issues resolved
Sandy and her team are honest, responsive and professional. My mother and I had several meetings with Sandy directly. I was surprised at how forthcoming she was with the steps we needed to take (even before she had received payment). Basically their business model is, if people need us they will enlist our services. It's my experience that paying for their services will likely save you much more than their cost. These are decent folks who are necessary in today's world.
They were very helpful in getting mom the assistance she needs to pay for her long term care. They made sure I had everything I needed to summit and was able to answer the many questions that I had. Big thanks for all the help.
Sandy and her team were instrumental in helping us get our aunt approved for Arizona Long Term Care. We did not know where to begin with the paperwork. They guided us every step of the way. The knowledge and professionalism of Long Term Assurance is top notch. I highly recommend anyone in this situation reach out to Sandy for guidance. It is such a cumbersome process, but this team makes it manageable. I cannot thank them enough.
Sylvia is very helpful and responsive. She is a great advocate for veterans and their families.
Long term assurance helped get my Dad his aid and assistance benefit. Took 4 months but he finally received and it was retroactive to 11/1. Very happy with the service and would highly recommend them.
The team was absolutely amazing! I did my homework before contracting with them after being told similar companies are not great at communicating but Sandy and her team were fantastic. I never waited more than a few hours if I had asked a question. Not to mention how caring they are. I would not hesitate to recommend Long Term Assurance to my family and friends.
Always responded in a timely manner for any question I had. Helped me tremendously in a very difficult situation. Thanks
They were very thorough in explaining the process and its intricacies. They provided a well presented checklist to follow, which was very helpful due to the extreme amount of info the VA requires. Doing this on my own would have extended the process many months if I did not have LTA’s experts reviewing everything for accuracy before submitting it to the VA.
020724
Sandy and her staff are the best. I had been trying to get Aid and Attendance for my Mom on my own for over a year. What a nightmare if you're not familiar with how the government works. When looking for assisted living facilities for my Mom, Sandy's name and information would be handed to me. I would put it a side and continue on my own to apply. After a one road block after another. I prayed and prayed for guidance, Again I was handed another pamphlet for Sandy Messer and the help she provided. I finally got it!! The Lord had been telling all a long to contact Sandy. I did and God is so good. The Lord used Sandy and her wonderful staff. Once we worked together to get the paper work together. Sandy submitted the complete package to the VA. Her staff kept me informed as to what was happening along the process. If I had any questions they were there to answer and encourage me. I would HIGHLY recommend Sandy Messer and her office with applying for Aid and Attendance or your other needs. The Lord will bless you Sandy, Thank you!
I highly recommend Long Term Assurance (LTA) to help you secure Veterans Aid and Attendance benefits. Sandy Messer worked tirelessly for us, and did not give up, even when we were denied three times. Each time, she went back to the VA, provided documentation showing why my 92 year old father who served in Korea was due these benefits. I gave up, but she did not. 2 years later, my father was finally approved! Had it not been for Sandy's dedication and hard work, I would've given up long ago. Thank you Sandy and all the folks at LTA who helped my parents. We appreciate you!
Sandy Messer and her team were really helpful in navigating thru the massive paper work that was needed. Mahalo !!
Sandy Messer's Team is amazing. I worked primarily with Hannah and she too was remarkable. The team were quick, efficient and very thorough. They made an anxious time very relaxing for me and my mother. I know I called or emailed them often (more than I probably should have) and they were all so sweet and made me feel as no question was a crazy question. I love them and cannot stress enough that you will not regret using Sandy's group when you need help with your loved one.
Long Term Assurance, LLC is a lifesaver for veterans and their families
Sandy and Sylvia have been excellent to work with through applying for benefits through the VA. The VA is absolutely impossible to work with and Long Term Assurance, LLC has really taken a lot off our plate after trying for over a year to apply for Veterans Aid and Attendance on our own for my mother, after my father passed. The whole process is very labor intensive and I really do not see how people in their older years can get through the application process, which is so confusing and they ask over and over for more paperwork and more documents. In many cases we had already sent in the same paperwork they have asked for several times. Anything related to applying for the VA seems like they make it impossible to keep up with the paperwork - which feels like the process is designed for people to fail - so folks just quit applying and walk away from the benefits they rightly deserve.
Sandy and Sylvia were there for us every step of the way. They helped us fill out all the forms, gather all the documents, and submit them to the VA. They also followed up with the VA regularly and kept us updated on the status of our application. They were always patient, professional, and compassionate. They answered all our questions and explained everything clearly. They made us feel like we were not alone in this journey.
Thanks to their hard work and dedication, we finally got approved for the benefits my mother was eligible for as a spouse of a Veteran. We are so grateful to them for making this possible. They have given us peace of mind and financial security. They are truly a blessing to our family.
I highly recommend Long Term Assurance, LLC to anyone who needs help with veterans benefits. They are amazing. Thank you, Sandy and Sylvia, for making this process so much easier for us.
Sandy and her team were able to provide expert assistance with both the VA and ALTCS application processes. These applications really do require both experience and expertise. Sandy and her team provided both resulting in successful results. There is absolutely no way my wife and I could have made it through the application process without their capable assistance.
Sandy, Sylvia, and their team helped my father obtain VA benefits. The guidance and assistance they provided was absolutely indispensable! I would not have been able to obtain benefits for my father on my own. They have expertise w/regard to the VA's policies/procedures as well as experience working with the VA so they can anticipate issues. I really appreciated the updates and advice they provided along the way. They are very professional and provided timely responses to my (many) questions. The VA benefit is a financial lifeline for my father! Thank you Sandy and Sylvia!
My father was assigned Sylvia to work his case and she was fantastic. Knowledgable, friendly, she was the best. I had a ton of questions and they answered them all and really helped me simplify the process.
I was initially overwhelmed by the process of getting all the requirements needed to see if my parents qualified for VA assistance. My parents are both 89 and after decades of working and being available for so many people, they now needed assistance to help them with everyday tasks. After providing all the paperwork, statements and then the 4 months of waiting for the approval, I was very pleased to get the email stating my parents were approved! Because they really live solely on SS, they needed this assistance that is available through the VA department.
Sandy and their team do all the work directly with the VA department so we didn’t have to try and figure out all the fine print and hoops to try and jump through.
I definitely recommend this to those family members who need financial support for those who have VA benefits. My parents have the assistance they need to continue to live at home.
It was worth all the paperwork!
Thank you
Eileen M
I can't express enough how this has changed our lives for the better and now I don't have to move my mother. That's been weighing on me heavily as you can imagine. Thanks to you and your group for helping to get this accomplished! We couldn't have done this without you!
THANK YOU Sandy!
LTA has been a lifesaver for me and my family in transitioning mom from Private Pay for memory care to ALTCS, and also ensuring she would receive the benefits available to her through the VA Spousal Benefits program. The documentation requirements for both are significant and the application processes are intense. They helped me to understand what was required, made sure everything was submitted to ALTCS and the VA appropriately, and followed up on any additional requests. As a result, the applications were approved in a very timely manner. The entire staff has been extremely helpful in answering questions and helping us understand the process. I would highly recommend Sandy and the team at Long Term Assurance to anyone needing these services.
Sandy and her group at Long Term Assurance are rock stars! I have been juggling multiple care issues for family for several months and could not have fit another thing on my plate. Their complete knowledge and familiarity with the ALTCS process allowed for a smooth and anxiety-free experience for me. They know what they are doing, are very responsive, and kept the process moving. I particularly appreciated that they kept me up to date every step of the way. It was also a real pleasure to work with such a highly professional and personable group of people. I would not hesitate to recommend their services to anyone.
My name is Joe Doku and your team has been helping me with my mom's VA benefits. I'm sending this message to to give kudos to Sylvia. I have not worked with anyone in a long time that is as responsive, knowledgeable, and friendly as she is. It is sad, but nowadays, it is surprising when someone answers their phone. To date, Sylvia has answered the phone every time I've called. Sylvia represents your organization very well. I trust you know, but her professionalism is hard to come by. Thus, kudos to her.
Sandy and her team were tremendously helpful in securing additional income for my mom. I only wish I knew to reach out to them sooner. There is a tremendous amount of paperwork and detail involved in applying for this type of assistance and the people on this team are clearly experts. They were extremely professional and responsive. I would recommend them to anyone.
Sarah and I would like to extend our heartfelt thanks for achieving the VA benefits so desperately needed for Dad. LTA was exceptional in this endeavor thanks to Sandy, Sylvia, & Marcie. Your services proved valuable in every step of the way! Thank you so much.
Sandy and her team were extremely helpful, focused and professional. Always available for needed information and quick to respond.
We had an excellent experience working with Long Term Assurance to obtain benefits for my mother. Communication and follow through were excellent. They were able to tell us early on that she likely qualified, and guided us through the process from that point. Dealing with the VA is complex and I would not have wanted to do this on our own.
Needed help getting additional VA Benefits for mother. Long Term Assurance guided me through the process and kept me informed of the status. They were also there to answer any questions I had during the process....GOT TO TALK TO REAL PEOPLE!!!!
Long Term Assurance was on top of everything dealing with the VA.
Well worth the cost and HIGHLY RECOMENDED.
Long Term Assurance is the real deal! I was referred to them to help me through a very tough financial situation with the sudden health impairment of my elderly mother. They went over my case thoroughly and helped me with the excruciating task of getting the VA financial assistance we so desperately needed! Sandy, Sylvia and the team were amazing, patient and so very knowledgeable in how to get this accomplished. Mom received her VA financial assistance within 4 months of submission! I am beyond grateful to Long Term Assurance for how much they helped us! THANK YOU!
Sandy and her team were so kind and helpful. Answered so many questions and helped make the process so much easier. Can't say enough! Thank you!
Not only did LTA help me accomplish my goal in record time, but I always felt supported by their fabulous staff. They were specific and timely in their requests, they walked me through the process in a manner that was relatable and clear, and they responded to any questions in near record time. I was amazed and grateful that they were able to expedite a difficult process in a manner that was seamless and easy. I could never have done this on my own!
Sandy and her staff have been amazing helping our family get my 94 year old father VA benefits. I really don't think I could have done it without their help. The VA process is daunting for someone who has no experience with the process of getting the correct government forms , required information, paperwork and documentation. It's been worth every penny and we intend to keep them on our bench should we need any further help or services.
Dealing with the VA is anything but fun. It is very complex and in my experience, I have misunderstood a number of items on form questions and answered incorrectly. Long Term Assurance is a great team to work with in order to make sure all the i's are dotted and the t's are crossed. Sandy and her team are a well oiled machine and they stay in touch and are very up front about the process. I know that this took a lot less time than if I'd tried to do this myself. Well worth the fee that was charged. We are so grateful for their assistance!
Mom had a medical emergency recently and with the help of Care Patrol, we learned of Long Term Assurance who could help us apply for a VA spousal pension. Mom needed more financial help to live out her best life going forward.
We learned the VA offers spouses of veterans monthly pay to help with the higher cost at assisted living facilities. Who knew?
Sandy Messer and her team got to work immediately after we called. They are the professionals in this area and I needed help. Right away we went to work gathering all the needed documents so Long Term Assurance could file the application with VA for Mom.
VA came through and so did Long Term Assurance. My Mom now gets a monthly VA pension to help offset the cost of her new living arrangement in assisted living.
Don’t do it alone. VA spousal application help is available to you. Call Sandy at Long Term Assurance to find out if you qualify. I can’t thank them all enough! Jodi and Mom, Judy
Long Term Assurance and their staff has been extremely helpful with the paperwork and obtaining the qualified VA benefits. Everyone I came into contact with was professional, knowledgeable, and had a great demeanor. I can recommend Long Term Assurance to anyone needing their skills and expertise.
At first I was hesitant about paying for this service, but I did and quickly realized it was well worth the money. Sandy and her associates are some of the most efficient people I have ever worked with. They filed all the proper paperwork and got me the result I wanted. I could not have hoped for a better outcome. Thank You, Mike Burton
Long Term Assurance was referred to us by the Independent & Assisted Living Facility coordinator. Sandy Messer and her team were so helpful, courteous and professional in securing VA benefits for my mom. They answered all my questions and handled the paperwork. I would highly recommend speaking with Long Term Assurance.
Sandy Messer and Sylvia Kennedy have provided immeasurable support through the VA Elder Care Support application. A very protracted review period of over a year's time frame required tremendous attention and intensive follow-up. Their patience and knowledgable guidance through this process eventually lead to the awarding of benefits for my mother's care. I would highly recommend their services.
Sandy and her Team were awesome. They quickly determined that my mother should qualify for assistance. Whenever I spoke with them on the phone, they were always courteous, knowledgable and professional. When I contacted them via email, I always received a prompt response. Because of their hard work and accuracy, my mother's application was reviewed by the VA and she received assistance in less than three months. I would recommend Long Term Assurance to anyone.
Long Term Assurance was referred to us by an Assisted Living representative. I am glad we took their advice because it made the process easier than trying to do it alone. Long Term Assurance was there to answer and guide me through the process.
The most difficult part to the process is getting all the old paperwork and certifications from various sources. LTA was helpful in that search also. No regrets using them.
Our family was very frustrated with trying to get our mother benefits and had hit a stone wall. We weren't sure what our next steps should be when a friend suggested we contact LTA. Their team helped guide us in everything we needed to do and filed the paperwork on our behalf. They kept us updated on where we were in the process and were successful in gaining aid for our mother. Without their help, I don't think we would have been able to help our mom.
Sandy Messer, Sylvia, and the entire team are exceptional. I’ve worked with them for years referring clients to them for assistance and I knew they were very effective, but this time they assisted me personally in getting Aid and Attendance for my parents. It was approved in less than 2 months!! They make a very cumbersome process so much easier. They are truly the best.
I can't express how fortunate our family was to learn about Long Term Assurance when it was necessary to move our Mother into an Assisted Living Facility. Sandy Messer and her team are very knowledgeable, but also extremely understanding and compassionate on the needs during such a difficult decision for any family. The process was very easy and explained thoroughly from the beginning to the end. The VA Spousal Benefits that my Mother was approved for takes a very heavy burden off our family. I would highly recommend using Long Term Assurance!!!
Sandy and her team are the best! They made a very complicated and detailed process simple and quick. I highly recommend Long Term Assurance!
We'd like to thank Sandy and her team for helping us secure VA benefits for my Mother in Law. Without Sandy and her team the process just becomes too complicated and really impossible to navigate without their guidance. I highly recommend Sandy and her team if you need help understanding the requirements, the paperwork has to be specific and they hold your hand so that you end up with a successful outcome. We can now add the care so desperately needed in this stage of her journey.
Long Term Assurance took care of all the documentation and dealing with the VA to obtain the "Aid and Attendance" benefit. It would have taken me six months or more to get the VA benefit whereas they did it in three months. I would highly recommend Long Term Assurance to anyone thinking of or trying to file for the VA's "Aid and Attendance" benefit. Best of all their support doesn't end with the issuance of the benefit. They are there to help with changes in living locations, income changes and so much more. Cudos to Long Term Assurance!!!!
Long Term Assurance took the stress out of a highly stressful situation! We cannot thank Sandy and her staff enough for all their hard word and help with getting my Dad’s Aid and Attendance approved!
There is no way I would have been able to complete the process of applying for the Aid and Attendance benefit for my father without the help of Sandy and her team at Long Term Assurance. To be able to just provide the info requested and allow them to to all the heavy lifting was worth every penny and gave great peace of mind that someone with the expertise was taking care of the process for me.
I won't say getting your benefits from the Government is easy. But, Long Term Assurance made the process much easier. I was very surprised at how quickly we were able to obtain VA benefits for my Father. Everyone I worked with was thorough and very pleasant. I would definitely recommend Long Term Assurance to everyone.
What a pleasure it is and it has been working with you folks I would highly recommend your operation to anyone that I know is looking for something like that thank you again
LTA is phenomenal, they are professional, helpful and supportive. They provide all the information and direction needed and advocate on your behalf when needed. This process would be SO much more complex and difficult to navigate without them. I highly recommend their services for whatever your long term care support needs are.
Long Term Assurance provides a service that is invaluable. We would have been at least a year trying to get through the red tape with the VA. Long Term Assurance was able to get our benefits started within three months.
Sandy and her team we so helpful and compassionate. My father passed away during the process which impacted a lot of things and delayed the process. They helped me through, were responsive and patient keeping me on track. In the end our application was approved very quickly once submitted and on the first attempt. I highly recommend using these services to assist with securing the necessary funds to help support your loved one in their time of need. They are extremely helpful and worth every penny spent on their services. Thank you!
This team helped us navigate the entire process from beginning to end. Excellent service and we truly couldn't have done it without them. My father-in-law will now have a much improved quality of life thanks to the team at LTA!
Sandy and the team at LTA were wonderful in helping me navigate the complexity and bureaucratic processes with the VA to ensure my dad got the additional pension benefit ($2K per month) he earned as Airforce vet during a time of war. Even though he wasn't stationed in an active combat zone he was still eligible for the additional pension which was a great blessing once it became clear he needed assisted living services. It really helped with my piece of mind as I worked through the process with him of transitioning him from his own home to his new home. I hope more veterans and their families will take advantage of this benefit and highly recommend collaborating with Sandy and LTA team to ensure it goes smoothly and efficiently!
Sandy or her assistants were great about returning emails or calls to our questions. They were very helpful in answering questions we had on the forms we were filling out and assured us that we could contact them any time about any thing. It would have been confusing and harder to get accepted if they had not helped.
Hi Sandy! I cannot thank you and your staff enough for helping us through the VA benefit process. Everyone was more than nice, very knowledgable and very easy to work with. It took only two months for us to receive the first VA check! I highly recommend LTA for any long term care needs for yourself or your loved one.
The staff at Long Term Assurance is extremely helpful and very knowledgeable in making the process of obtaining VA assistance as hassle free as possible. The process took much less time than had been expected. I thank you all of your help.
Best people to navigate the VA System for you. They take care of everything and get your loved one the funds they need to help with long term care. Excellent team to work with.
Sandy and her staff were extremely helpful in answering all my questions and explaining the process. They were very professional, returning my calls within a day and very knowledgeable about the VA benefits. My mother was approved and received a check within a month of the application being submitted. We started the process in July and were approved by September. I highly recommend Sandy and Long Term Assurance.
We are so grateful to LTA for their help with acquiring VA benefits for our mother. I had tried once before in 2018 to seek assistance, I had even gone in person to our State’s VA location and was told she did not qualify. My Dad had served during the time of war and continued in the reserves after leaving active duty. Sandy was referred to us by one of her former colleagues in 2021 as we sought VA help a second time. I am so grateful to her team who walked us through the process, assisted with gathering the correct Information, filed the request, application, and followed up with a call to the VA for us. My mom is receiving the care she needs.
In my mind, Sandy performed a miracle!
After unsuccessfully trying to navigate the altecs system for my mother for several years I was referred to Sandy at Long Term Assurance. I was not disappointed by their service. Sandy, Makayla, and Hannah at Long Term Assurance were fantastic. I am so grateful for their guidance.
Simply put, LTA gets it done. You'll just have to provide the information to their office and wait. That wait is about half the time you would spend fighting with the VA. No phone calls to make. No waiting for the next available representative. They handle all of that. My father's first payment came in as a surprise (because it was so fast) and I have Sandy and her team to thank for that.
I can't even begin to say how much I appreciated the guidance, support and help that Long Term Assurance provided to me. Applying for assistance from the VA was daunting. Sandy and Sylvia at Long Term Assurance made the process so much easier, so much more understandable, and I believe much quicker than had I tried to apply for support on my own. Hiring them was worth every penny! I'd do it again in a heartbeat! Thanks Long Term Assurance!
The staff is knowledgeable with what the VA requires. They won’t submit the paperwork if they aren’t certain of a positive outcome. Of course nothing is a 100% guarantee when dealing with the VA, but we had no back and forth, or had the VA asking for more documents. Our request for Aid and Attendance was approved within a month of submission.
I was referred to Long Term Assurance through the community that was receiving my mom into their memory care unit. My mother's health decline was swift, as a family, we had very little time to absorb the ramifications of her illness.
I reached out to Sandy Messer and learned that her company helped families like ours to work through the application process of AZ Medicaid - ALTCS. We worked as a team to gather the information needed to apply for this program. It took all of the complexity out of the process for us.
Sandy and her staff were professional at all times. They responded to any of my questions within 24 business hours, usually less. They understood what the state was requesting and what I needed to supply. It saved me hours of trying to do this application on my own. More importantly, I knew what documents I needed and I was prepared for the questions asked.
My family and I are very grateful for all of their guidance and hard work on our behalf. I would not hesitate to retain their services again in the future. I highly recommend them to anyone that has to navigate the AZ Medicaid system.
I have been responsible for 2 siblings that needed long term care. Unfortunately, my brother passed in 2019 while I was trying to get him the help he needed from the state to pay for his group home. He had Cerebral Palsy and had nothing except a family that cared. I tried to get him Access, (that is Medicaid in AZ,) The state turned me down saying he was mobile because he used a wheel chair and didn't require financial assistance.. I was in the process of appealing and had hired an attorney when he passed. I couldn't believe the roadblocks, the attitude and the incompetence of the state workers. I didn't know where to turn to get help for my brother.
This March I discovered that my sister was developing dementia and needed long term care., Since my sister was a veteran the social worker I spoke with recommended that I contact Sandy Messer's company, Long Term Assurance for help. This company has been a God send. They walked me through every step the VA required, filled out paper work, explained the process in detail and were extremely professional. They know their stuff. I received a notification last week that my sister qualifies for an Aide and Dependency pension from the VA. I was astonished.
After trying to get help for my brother and learning just how convoluted and difficult getting through government red tape can be, I have come to the conclusion that hiring this company was one of the best investments I have ever made.
Sandy and her team did a really good job guiding us through the paperwork for VA aid and attendance.
We worked with Sylvia and Rosanna . Two of the sweetest ladies
I don’t think our family would have been able to work it all out. They were very patient and answered any questions we had.
Response time was very efficient. Emails were answered in a very timely manner.
I highly recommend check out Long Term Assurance for your loved one’s VA Benefits.
Sandy & Silva helped me us get VA Aid & Attendance benefits for my 95 year-old grandfather far faster than we expected. I would definitely recommend their services!
Amazing group to work with!! They are professional and know exactly what they are doing. My mother got her VA benefits very quickly and with no hassle!! I was going to try and get this done on my own. I'm glad reason took hold and made me get the help to get it done quickly and correctly! Excellent group. Would highly recommend them.
What a wonderful experience I had with Sandy and staff! I can't imagine navigating the Medicaid (ALTCS) process without their help! They led me through step by step to get AZ Medicaid (ALTCS) benefits for my mother. The process is very tedious, but they are clear and concise, and send specific instructions on what they need and how they need it. Thank you so much for you help, guidance and kindness!
They were great. Walked me thru everything. Stayed in touch. They seemed to care. If I didn't find them I would have really been in lost. Everyone with a love one in a home should know about this company.
We had a great experience with Long Term Assurance getting dad's VA benefits. Wouldn't have been able to do it without them.
Sandy and staff were fantastic! They are very knowledgeable and professional! Their follow up was second to none and they were pleasant to work with! I strongly recommend them!
Phone calls and emails were answered within minutes or hours. Thru the entire process, with COVID restrictions everywhere, the staff was always available to answer questions, and offer support.
We started with trying to get Assistance and benefits for my Dad. Due to COVID, it took twice as long to get information needed. They were extremely helpful when we had to switch to an application for my Mom after my Dad passed away. I would definitely recommend this office/business to my friends and family.
Thank you all so much thru a very difficult time.
Sandy and her staff at Long Term Assurance were very helpful in getting my mom's VA benefit started. There is so much paperwork and red tape to go through, it was worth it to have this help. They are very responsive, knowledgeable and helpful!! 5 stars!
Thank you so very much Sandy and everyone for making this so easy and painless. I would have been lost without your guidance!! The benefits are making such a difference in Mom’s life!!
Long Term Assurance guided me every step of the way. They provided the insight and help to get past obstacles, ending in success. LTA knows how to get results.
There is so much misinformation, and lack of information, when it comes to financing the care of those who bravely served our country and their spouse. Sandy Messer and the Long Term Assurance team are fantastic and more families of veterans need to know about them! In 2014 while looking for alternative living locations for our father, a veteran in need of full-time care beyond what our family could provide on its own, we were introduced to Sandy. Dad’s care was very expensive and putting our parent’s financial future in jeopardy. Until we met Sandy, we had no idea our parents were entitled to some help from the Department of Veterans Affairs (VA).
Sandy put us in touch with a VA accredited attorney who assisted in fixing the misguided estate planning undertaken by previous legal counsel. She and her team helped us establish the proper trust to protect our parent’s home and assets, ultimately enabling our dad to receive the care he needed while simultaneously serving our mom’s best interest. The VA paperwork can be daunting, but they took care of everything. First, for our dad in 2014, and most recently for our mom. As a result, the VA claims for both of our parents were submitted correctly the first time and awarded very quickly. Our family is, without question, better off having crossed paths with the Long Term Assurance team.
Dealing with family members aging scenarios is extremely challenging and heavy on the heart. It is so refreshing too find people like those at Long Term Assurance that not only provide the services you need but a compassionate, diligent and very helpful attitude we so desperately need to navigate through this process. We are very thankful for Sandy and the LTA Team and while we are sure to have more needs in the future we are very glad they are in this with us, Thank You so very much!
We cannot say enough good things about Long Term Assurance! They helped us get Veteran's benefits for our 93-year-old mother. The process is very tedious, but they are clear and concise, and send specific instructions on what they need and how they need it. I could never have done it on my own. They know what the VA needs and the best way to send it to them. Worth every single penny. On top of everything, they are super nice and very easy to work with. We highly recommend these folks!
The help Sandy and her staff provided us was wonderful. We didn't know this benefit was available and without their help we wouldn't have it. They did everything for us except provide the needed information. Sylvia was a pleasure to work with. I give them 5 stars.
Sandy and her team at Long Term Assurance are TERRIFIC to work with an are patient with all of the paperwork necessary for pension processing. I HIGHLY recommend them!
What a wonderful experience my family has had with Sandy and staff! I can't imagine navigating this process without their help! They led us step by step to get the VA benefits for my mother. We were told it would take 6 months. We received approval after 2 months! Thank you so much for you help, guidance and kindness!
These people know what they are doing and can walk you through the process. Very responsive, patient and available to answer questions that will come up along the way. Highly recommend.
MY FAMILY AND I WOULD LIKE TO THANK EVERYONE INVOLVED AT LONG TERM ASSURANCE FOR ALL THE HELP THEY GAVE US IN OPTAINING NEEDED HELP WHEN WE WERE PLACING OUR MOTHER INTO HER NEW ALF.
THEY WERE VERY PROFESIONAL AT ALL TIMES AND TOOK THE TIME TO EXPLAIN EVERY STEP IN DETAIL MAKING THE EXPERIENCE A BREEZE TO NAVIGATE THROUGH ALL THE PAPERWORK.
THERE WAS NO WAY THAT WE COULD HAVE GOTTEN ACCOMPLISHED WHAT THEY DID IN SUCH A SHORT TIME.
THANKS AGAIN TO ALL INVOLVED IT HAS BEEN A PLEASURE DEALING WITH YOU.
MIKE H.
We started the process of applying for surviving spouse benefits on January 10th, the application was filed with the VA on February 26th and we received approval from the VA on June 4th - all during the Covid-19 pandemic. This would not have happened without the expertise of Sandy Messer and her team. From beginning to end, they were with us every step of the way. Questions were answered quickly and succinctly. We highly recommend Long Term Assurance to assist you in long term planning for your senior relatives.
We searched for a long time for assistance to help us find veteran's long term health care for my dad. Once we found Sandy and Long Term Care Assurance team, we received wonderful guidance and assistance, resulting in approval of VA benefits for my dad. I'd highly recommend this professional group!
LTA was recommended to me when I found it was necessary to place my sister in Assisted Living. I had no idea that the VA benefit was available for her. Sandy and her team were wonderful. Explaining the process, making sure the documents required were done correctly, and following through with the many questions I had. Even after obtaining the VA benefit they are available with any additional assistance I've needed or may need. Don't know what I would have done without them.
Our family is so grateful for Sandy Messer and her staff for helping us with getting our mother the surviving spouse benefits that were granted to her by the VA. I refer as many people as I can to Long Term Assurance.
They were very thorough, told me exactly what I needed to do and when I could expect to get a response from the VA. Everything worked exactly as they said it would and we are so happy. If you or your loved ones were veterans and are unsure whether you are entitled to any benefits I would highly recommend Sandy Messer and her team!
Working with Sandy made the whole process much easier at a difficult time during the application process for my father's Time and Attendance benefit. Had she not explained it so well and then walked me through the paperwork I believe it would have been much harder for us. We are very thankful for finding Sandy and her team and would recommend their services to anyone who is at all hesitant to apply for this on their own.
We attempted to apply for VA benefits on our own and we were overwhelmed with the process. Finding out about Long Term Assurance and having them assist us with the paperwork and the submission process was the smartest decision we’ve ever made. Somehow, even though it took several months, we were able to attain spousal benefits for my Mother. I was impressed with the professionalism, the responsiveness( they even responded to an email I sent during the Christmas holidays). Knowing that Long Term Assurance was taking care of this process gave us peace of mind that it all would work out. And it did!
Sandy, and her entire team were with us every step of the way in helping my father and our family with the VA process. we were extremely satisfied with the attention to detail and follow up. I would highly recommend their company to anyone seeking help in this area.
I can not thank the staff at LTA enough for everything they did to procure the VA benefits for our Dad. I thought it was a very simple and straight forward process that they handled all the way for me. I think one of the key factors to success is to read, follow their directions and instructions to the letter and get out of their way and let them do what they do best!!! Although they do not control when benefits are approved as this is a Federal Government program, I expected the approval to take much longer and to my surprise it went very quickly and was approved! Thanks to their handling from beginning to end it took all the stress and time consuming procedures away from me!!! And believe me...their fee is small in comparison to the hoops I would have to jump through to get his benefits. They do everything effortlessly. I did shop around another company who appeared to be a tiny bit cheaper but I got a bad gut feeling after talking to them, so I decided... you get what you pay for in life and I am so glad I listened to my little angel sitting on my shoulder. You'd have to be a moron to try & do all this paperwork by yourself to save a few bucks only to endure multiple headaches when rejected because you didn't do one thing correctly. The time alone to do all this would be monumental and the added stress is just not worth it! If I were closer to them, I'd bring them lunch or a display of desserts to just say "THANK YOU" for making this journey so effortless and stress free for ME! Sandy & her staff ROCK!!!
Sandy's team was able to help us get all of the paperwork completed accurately and correctly so that we could submit the filing for Aid and Attendance with the VA to help pay for my Dad's Assisted Living Memory Care expenses. We received the approval and payment for the benefit about 3 months from the filing date. Thank you for helping give us a little more peace of mind.
The application process was efficiently handled by LTA. All I had to do was fill out a questionnaire and provide them some documents. No VA forms to fill out. They took the time to understand my situation and then did the rest. The benefits were approved faster than I expected.
Long Term Assurance has taken reponsibility and followed up with all the necessary details to help with this very important matter. Thank you!
Everyone at Long Term Assurance was excellent to work with and they were very helpful with getting my father the assistance he needs to live in a group home. This was a stressful process to start of with, but once Long Term Assurance took over, they helped me step through the paperwork and submitted everything to the VA. I would recommend their services to anyone who doesn't have in depth knowledge of the VA.
Sandy and her team have helped and continue to assist my husband (and me) in successfully navigating a very challenging process related to VA specialty pension and disability. On our own it was too overwhelming to even begin. Sandy provided a "roadmap" which we are able to follow and now the process makes sense. I highly recommend Sandy for her personal attention.
Sandy Messer and the members of her staff did a wonderful job in assisting us with applying for Veterans' benefits for our elderly relative.
The process was complicated and very time consuming, especially when our relative is in Florida and we are located in Rhode Island.
With Sandy's help our relative was awarded the Benefit. We are very happy to Highly, recommend Long Term Assurance, LLC to assist anyone in need of applying for Veterans' benefits.
I can’t say enough about how pleased I am with the Long Term Assurance team. They were extremely helpful and responsive during our application process with the VA. We received a full VA Aid & Attendance benefit for my dad in 4 months. Thanks Long Term Assurance!
My dad, a 94 year old World War ll veteran who very proudly served in the U.S. Navy and went through a horrifying battle during his service, is going through an equally difficult time. His money is depleted due to his healthcare.
With no where to turn, it was recommended to me to seek out the help of Sandy Messer.
Ms. Messer accomplished what I never thought possible. With patience and understanding she not only navigated us through a difficult process; she skillfully and very successfully got my dad the resources necessary for him to live.
I am very grateful to Ms. Messer. I strongly recommend anyone who may be going through a situation similar to ours, seek out her help.
Knowledgeable about current Veteran benefits. Helped us focus on how to achieve our goals for my mom, and they worked diligently with the Vet administration to get her what she deserved. This allowed the family to get mom the care she needs to stay safe at home. Thank you, thank you, thank you!!!
When faced with needing assistance for my grandfather we didn't know where to turn, luckily we were recommended to contact Long Term Assurance. Sandy, Dawn, and their staff are incredible. They helped with everything - any question or concern we had. They made the process easy so the stress was taken off of us. The service they provide is absolutely worth every penny. The VA is extremely busy and it does take time and patience. We are very glad Long Term Assurance could help our family get my grandfather the help he needed from the VA.
Sandy and her team were excellent to work with during the application process. Their knowledge and expertise simplified the navigation of what seemed like a never ending request for information. We would have never completed the process without their assistance. I recommend them to anyone seeking help for a loved one.
Sandy did exactly what she said she would, and got my Dad the VA benefits that he desperately needs to survive living in senior living suffering from Dementia.
Respectfully,
Larry R. Vogt
I tried for 4 years to get some help for my mother. My dad was a world war II
vet and qualified for benefits but passed before he could use them. Long Term Assurance, without doubt, could of helped him. Thank God they were there for my mom. They made sure we got the exact paperwork for success in the application. I would recommend this company to anyone that has reached a dead end in dealing with, in my case, the VA. Thank you. Doug Bliss
I can't say enough about Sandy Messer and Long Term Assurance. When I had to start this challenging process on behalf of my dad, I continually thought that I would have been completely lost if it were not for the knowledge of the process by Sandy and her team. In moments of not understanding, or frustration (at the hoops one has to jump through to receive certain benefits), Sandy and team were patient, kind, professional and helped to keep me on the right track. I knew that if I had to do this on my own, the VA would have rejected our application and we would have been battling still, to this day or we would have given up.
I give Sandy and team 10 stars - 5 stars is not enough for all they did at a manageable price!
My dad didn't think he would actually get this benefit since he hasn't gotten other's that he is entitled to. He was pleasantly surprised with the results of his being approved and now has a monthly check coming to help defray the expensive care of my mom. So glad we went this route and used this team to help us. Thank you for making this easier for us and making it actually happen!
Many thanks to Sandy and her team for her help with getting the VA benefit for my Mom. Without this benefit we would not be able to keep her in the assisted living home. It was very helpful to be able to have a contact to call or email to check on the status. Most importantly to have all the paperwork filed with clear instructions from a trusted team!!
We highly recommend utilizing long term assurance. They were very helpful and responsive to all of our questions. They have been very polite and professional throughout our communication with them. Thank you!
Securing long-term care for aging parents is never easy. My wife and I were referred to Sandy and her team by the resident staff of Mariposa Point where my parents now reside. Mom is 89 and following a stroke in 2015, has required considerable assistance with her daily activities. My Dad had been her primary caregiver, but at 94 and with failing health, could no longer play that role, and in fact was in need of help with his own daily routines. Sandy had informed us that as a WW II and Vietnam-era veteran, my dad might qualify for a Veteran's Administration "Aid & Attendance" benefit for he and my mother. As you might expect, the thought of working through a long application process with the VA was more that daunting, so we decided to give Sandy and her team a try...that was the right call! Sandy assigned Sylvia Kennedy to be our counselor. Sylvia went right went to work, building the application package and leading us through the whole process, including help with medical documentation and cost information from the assisted living facility. It all took about 3-1/2 months but in the end was a complete success. The extra money from the VA is just enough to cover the cost of their assisted living care, so a huge financial burden has been lifted from our shoulders. Thank you Sylvia and Sandy for making a difficult process manageable! I am certain we would not have succeeded without your help!
This is the company team to work with! Knowledgeable, superior competency, great resource, company name known in numerous Independent Living & Assisted Living Communities, pleasant to work with & always responded to my calls within hours--via email. It is my opinion that responses are via email or text rather than telephone call, most likely due to the fact emailing let's them to both document in writing the response & is most productive to working with many people because they can respond when they are able & client can read response when client able. This team is an answer to prayer! They truely address the whole person--both directly & indirectly.
Everyone in the office are very accommodating. They answered all of my questions and concerns. They made what can be an overwhelming process very easy to navigate. Would highly recommend.
Very professional company, it only took 3 months to receive the claim. I understood from other people who filed the claim on their own, it took 6 to 9 months. Great job!
I was very pleased with my experience with the staff. They were kind, helpful, and always there to answer questions. They really took the pressure and frustration off from dealing with the VA. My dad's assistance is now complete. What I like is they're still there should I need future assistance. I highly recommend them.
Sandy and her team was nothing but patient with my family and me. It took us a long time to get all the paperwork needed, but in the end, we finally accomplished it with little nudges from Sandy's team. I would recommend her to anyone needing long term assistance.
I have worked with the Long Term Assurance team twice now and would highly recommend their services. They made the application process easy and I am very happy with the outcome. They were very informative and walked me through all of the benefits my loved ones were eligible for.
Sandy Messer and the staff at LTA were all very professional and honest in their communications with me regarding care in attendance assistance from the VA for my father. He did receive aid but the process was long and arduous. They guided me every step of the way and submitted necessary documents when needed. I am so busy guiding the care of my 89 year old father and honestly believe I would have dropped the ball along the way of this process if I did not have help from LTA. I highly recommend their services.
Sandy and her team at LTA were efficient, responsive and worth every penny of the fee we paid for their services. It took just 3 months total to get our approval from the VA for my mom's benefits. I am not sure I ever would have gotten through the process on my own.
It seems like a simple thing, fill out the paperwork and provide the official documents the VA needs to make a decision, but that's because the LTA team makes it simple. Having to figure it all out on my own, knowing deadlines and who to contact in the VA if I had a question, would have been overwhelming.
Thank you for helping me keep my sanity in this very emotional and draining time caring for my mom. You took a major piece of worry off my plate.
LTA worked with me during a difficult period when I had two parents requiring Long Term Assistance for their care needs. When one parent passed away during the application period, Sandy's staff helped to direct our attention to the care needs of the surviving parent.
Great job to all the staff at Long Term Assurance for getting my Dad's Aid and Attendance completed in such a timely manner. I was so pleased with the professionalism in the way a firm is suppose to conduct there business. I do highly recommend this service to anyone with VA needs.
Professional counsel and support, outstanding and fast services were provided by Long Term Assurance. Highly recommend !!!!
Sandy and Sylvia at Long Term Assurance helped my father understand the benefit process and they took the lead in the application process for VA benefits. With their help, he received benefits quickly. They provided a thorough service, were knowledgeable, and professional. It was a good experience to work with them and I would recommend them to anyone trying to navigate the VA benefit system.
Sandy and her team were great. Communication was a priority. I would recommend them in a heartbeat.
I had an excellent experience with Long Term Assurance. They helped out my mom and I when we were financially struggling and assured us at a hard time in our life everything was approved even faster than they anticipated. I highly reccomend Sandy and her team of angels.
Very knowledgeable and competent providers, were able to navigate through red tape and make a complete application for my mother quickly and efficiently.
They helped our family apply for VA Aid and Assistance for my mother-in-law. Both Sandy and Sylvia are very knowledgeable and make a very difficult process very easy. It only took a few short months to get approved! Thank You1
Long Term Assurance does an outstanding job helping people receive their VA Benefits. They are thorough, from the paper work to supporting the veteran. They do well keeping you in the loop on the progression of your claim. They show empathy, understanding and concern for the veteran. If there are questions from the veteran, they will call and discuss the concerns you have.
I highly recommend Long Term Assurance.
Made it very easy to complete the process.
I would give 6 stars.
Thank you for my Mom and I.
I had a friend who was 90 years old and a veteran of the Pacific theater in world war 2. He was developing dementia and was in a care facility, his veterans benefits were less than 200 dollars a month. Several times persons tried to get him help without success. After contacting Long Term Assurance and contracting with them to help, providing the needed information it took less than two months to hear from the Veterans administration. The VA granted my friend almost 1300 dollars per month for his care. I have no doubt the attention to detail and professionals at Long Term Assurance were the reason there was a positive outcome. I cannot say enough about how easy it was to work with these people, they talked to me like family and guided me thru the process. It was a very positive experience, and worth every penny of their reasonable fees.
Sandy and her team supported my family and I through every step of the application process and beyond. They were efficient, knowledgeable, and compassionate. When I had questions, they were always available to answer them. I was completely satisfied with the service Long Term Assurance provided us.
I have worked with Long Term Assurance several times and have been extremely pleased with the follow up they provide to my clients and me. They keep me posted on my clients as to where they are in the process of applying for their VA AA benefits which is extremely helpful to me. Everyone I have spoken with in their office is very professional and knowledgeable about their service. I also contacted them personally when reviewing if we wanted to apply for VA AA benefits for my father in law and found them extremely helpful in making the correct decision. And once again, I can't say enough about their follow up on a personal and professional level.
Long Term Assurance was an extremely useful service to help us get aid for our loved one. Efficient, friendly and easy to contact throughout the entire process. We are very thankful for the recommendation.
Working with Sandy and her team has been a great experience. They know what is required and does a great job getting the clients the assistance they need.
Long Term Assurance was very thorough and professional to deal with. They kept me informed every step of the way, and most importantly helped achieve the objective of obtaining spousal veteran's benefits for my mother. I would highly recommend their services to anyone seeking similar assistance.
Long Term Assurance was able to provide the information requested in the format the VA needed to hasten the process. It only took just under 2 months for a decision to be made by the VA! Thank you so much!
I can’t say enough about working with Dawn and Sandy. I wasn’t sure where to start or how to go about getting the most help for my Mom after Dad died. They explained the process and basically walked me through it step by step. I’d heard horror stories about receiving VA help, but that just wasn’t true for me - with their knowledge and assistance. I would recommend Long Term Assurance to anyone looking for VA Assistance.
I have a sister in a assisted living situation which can get very expensive and non affordable. With her deceased husband being a veteran it was suggested that she apply for the Veterans Aid in Attendance Benefit that she may qualify for. I started to do some research and felt a bit overwhelmed with properly filling out the required forms. So, on a recommendation I contacted Long Term Assurance. Now I live in Michigan and they are in Arizona so I was a bit skeptical on how this would play out. But it was no problem, they e-mailed me a list of required documentation, which I had to assemble and mail off to them. They did the dirty work of filling out the forms to be sent to Veteran's Affair. It took several months but she was approved for the benefit which has helped in her expenses. I highly recommend Long Term Assurance they were very easy to work with very well versed in what they are doing. Made my life easier and my sister and I are very grateful that she has this Pension Benefit.
Thanks again Long Term Assurance.
Very well organized. Efficient and understanding. Very willing to help whenever needed to secure help for my mother. Always available for any questions or concerns. Thank you on behalf of my mother for your great assistance.
Applying for VA benefits was thoroughly intimidating, with the process so daunting and the stakes so significant for our loved one. I truly appreciated the staff at Long Term Assurance, for their depth of expertise and their patient, supportive hand-holding every step of the way.
- Jeffrey Freiser, Meriden, CT
As a family member who has utilized Long Term Assurance for my parent's long-term care planning, I am deeply appreciative of the services provided by Sandy Messer and her team. Their expertise in navigating the complexities of government programs such as Veterans Aid and Attendance and Medicaid has been invaluable. The personalized guidance and efficient handling of forms and applications by Sandy, a VA Accredited Claims Agent and Certified Medicaid Planner, significantly eased our financial concerns. The team's dedication to assisting families like ours with long-term care, assisted living, and nursing home care costs is truly commendable. Their support has been a cornerstone in ensuring the well-being and comfort of our loved one during this critical phase of life.





